Privacy Policy for Teer Coatings Ltd (TCL) Website

Effective Date: [01/02/24]

Thank you for visiting the TCL website. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website.

 

1. Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and address when you register for events, newsletters, or membership.
Usage Information: We gather information about how you interact with our website, including IP addresses, browser type, and browsing patterns.

 

2. How We Use Your Information:

Communication: We use your contact information to send you relevant updates, newsletters, and information about club events.
Event Registration: If you register for club events, we use your information to facilitate your participation and keep you informed about event details.
Improving Website Experience: We analyse website usage data to enhance our website's functionality, content, and user experience.

 

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of delivering services you have requested (e.g., event registration). We may share information with trusted third-party service providers who assist us in operating our website, conducting club activities, or servicing you.

 

4. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of the website may not function properly as a result.

 

5. Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

 

6. Your Choices:

You have the right to update, correct, or delete your personal information. You can do this by contacting us through the information provided below.

 

7. Changes to this Privacy Policy:

We reserve the right to update our Privacy Policy. Any changes will be posted on this page with an updated effective date.

 

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at tcl@teercoatings.co.uk

By using our website, you consent to the terms outlined in this Privacy Policy.

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DATA PRIVACY AND COOKIE POLICY

This website is brought to you by Teer Coatings Ltd (TCL). We take the security and privacy of our website users very seriously. We ask that you read this Privacy Policy above (‘the Policy’) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 2018 (‘DPA’) and the EU General Data Protection Regulation (‘GDPR’), (‘we’ or ‘us’) is the ‘data controller’, which means that we are responsible for, and control the processing of, your personal data).

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, whenever you complete an online form by which you consent to us holding that personal data for the purpose specified on that form.

For example, we will obtain your personal data when you e. g. register to use this website, send us feedback, post material, contact us for any reason, sign up to a service, enter a competition, purchase goods or services.

We may monitor your use of this website using cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, Location data and the originating domain name of your internet service provider or host. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see the section on ‘Use of cookies’ below.

 

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data was obtained. These purposes include:

• To help us identify you and any accounts you hold with us

• Research, statistical analysis and behavioural analysis

• Customer profiling and analysing your purchasing preferences

• Marketing—see ‘Marketing and opting out’ below

• Fraud prevention and detection

• Billing and order fulfilment

• Customising this website and its content to your particular preferences to notify you of any changes to this website or to our services which may affect you

• Security vetting

• Improving our services

• Lawful Basis for the Processing of Your Personal Data

 

We will use the personal data that we hold for the purposes of:
Performing any contractual or other obligations that we may have to you, complying with our legal obligations, and protecting our legitimate interests or those of others but only if it is necessary to do so and those interest are not overridden by your own interests or rights. You have the right to challenge those interests and to request that we stop processing your personal data on this basis. For further information see below.

We can process your personal data for those purposes without your knowledge or consent, but we will not use your personal data held on that basis for any other purpose without telling you that we will do so and our legal basis for processing it.

We may also process your personal data for any purpose to which you have expressly consented. You can withdraw that consent at any time. For further information see ‘Your rights’ below.

Where Your Personal Data Will be Processed

We will not hold or send your personal data outside the European Economic Area.

 

Marketing

We will contact you by email, phone, SMS about our reason for contact eg products, services, promotions, other only if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt out at any time. For further information see ‘Your rights’ below.

• Disclosure of your personal data

• We may disclose your personal data to:

• Other companies within our group

• Our agents and service providers (e.g. providers of web hosting or maintenance services)

• Law enforcement agencies in connection with any investigation to help prevent unlawful activity

• Our business partners in accordance with the ‘Marketing’ section above

• Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

Access to your account is controlled by password and username which are unique to you we store your personal data on secure servers

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

 

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance

Retention of Your Personal Data

We will not retain your personal data for longer than is reasonably necessary for the purpose for which it was obtained, and unless we have agreed otherwise with you we will at the end of the retention period securely destroy or delete it from our records.

• Your Rights in Respect of Personal Data

• You have the right to information about what personal data we process, how and on what basis as set out in this policy.

• You have the right to access your own personal data by way of a subject access request. We will respond as soon as reasonably practicable and in any event within one month unless the request is complex or numerous in which case the period in which we must respond can be extended by up to a further two months. There is no fee for making a subject access request, but if your request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or refuse to respond to your request.

• You can correct any inaccuracies in your personal data. To do so you should contact our Data Protection Officer.

• You have the right to request that we erase your personal data if we are not legally entitled to process it without your consent or if it is no longer necessary to process it for the purpose for which it was collected. To do so you should contact our Data Protection Officer.

 

While you are requesting that your personal data is corrected or erased or are contesting the lawfulness of our processing, you can apply for its use to be restricted while that application is made. To do so you should contact our Data Protection Officer.

• You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh our own and you wish us to stop such data processing.

• You have the right to object if we process your personal data for the purposes of direct marketing.

• You have the right to transfer your personal data to another data controller. We will not charge for this and will in most cases aim to do this within one month.

• With some exceptions, you have the right not to be subjected to automated decision-making.

• You have the right to be notified of a data security breach concerning your personal data.

In most situations we will not rely on your consent as a lawful ground to process your data. If we do however request your consent to the processing of your personal data for a specific purpose, you have the right not to consent or to withdraw your consent later. To withdraw your consent, you should contact our Data Protection Officer.

You have the right to complain to the Information Commissioner. You can do this be contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). That website has further information on your rights and our obligations.

 

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies and other online tracking devices such as potentially web beacons, action tags, Local Shared Objects, single-pixel gifs on this website to:

• To recognise you whenever you visit this website

• To obtain information about your preferences, online movements and use of the internet

• To carry out research and statistical analysis to help improve our content, [products and services] and to help us better understand our [visitor/customer] requirements and interests

• To target our marketing and advertising campaigns [and those of our partners] more effectively [by providing interest-based advertisements that are personalised to your interests].

• To make your online experience more efficient and enjoyable.

The information that we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer [or other electronic device] such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it e.g. by completing an online form or where you purchase goods or services from us.

We will need your consent in order to use cookies on this website unless the cookie is necessary for us to provide you with a service you have requested.

 

Consent

There is a notice on our home page which describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you we will assume that you consent to our use of cookies for the purposes described in this Privacy Policy.

 

Third-party cookies

We may work with third-party suppliers who may also set cookies on our website, for example Facebook, Twitter, YouTube and Adobe Flashplayer which we may use to display video content]. These third-party suppliers are responsible for the cookies they set on our site. If you want further information about these third party cookies please go to the website for the relevant third party. You will find additional information in the table below.

 

Description of cookies
Here is a description and usage of the cookie we use on the site.

Google Analytics - This is a web analytics service provided by Google, Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

 

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org

 

Changes

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

 

Terms and Conditions

Teer Coatings Ltd (TCL)
Website Terms and Conditions

Welcome to the TCL website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

 

1. Acceptance of Terms

By using the TCL website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use the website.

 

2. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of TCL or its content suppliers and is protected by copyright laws. You may not use any content from this website without the express written consent of TCL.

 

3. Use of Website

You agree to use the TCL website for lawful purposes only. You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

 

4. User Accounts

If you create an account on the TCL website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

 

5. Privacy

Your use of the TCL website is also governed by our Privacy Policy, which can be found below.

 

6. Limitation of Liability

TCL is not liable for any direct, indirect, incidental, special, or consequential damages that may result from the use of, or the inability to use, the website or materials on the site.

 

7. Changes to Terms and Conditions

TCL reserves the right to change, modify, or revise these terms and conditions at any time. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.

 

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

If you have any questions about these terms and conditions, please contact us at tcl@teercoatings.co.uk